Privacy Policy

Last updated: 26/09/2026

Your data and our commitment

This Privacy Policy explains how AGECIA collects, uses and protects personal data that may be collected when you use this website.

We place particular importance on respecting your privacy and processing data in accordance with the General Data Protection Regulation (GDPR) and applicable French regulations.

Data controller

The data controller for personal data collected through this website is:

• Company name or name: AGECIA
• Address: 6 avenue Gutenberg
  31120 Portet-Sur-Garonne
  France
• Email address: info@genecia.fr
• Phone: +33 7 64 46 66 00

The data controller determines the purposes and means used to process data collected as part of the operation of the website.

AGECIA, in connection with the Génécia platform, acts as a technical service provider and, where applicable, as a data processor within the meaning of the GDPR.

Data collected

Depending on the features used, the following categories of data may be collected:

• first and last name;
• email address and phone number;
• information voluntarily provided in a form or during an exchange with the website publisher;
• IP address and technical data required for the operation and security of the website;

How is data collected?

Data may be collected:

• when a user completes a form or contacts the company;
• automatically, solely for technical data required for operation and security.

Required fields are identified at the time of collection. If they are not provided, the relevant request or feature may not be processed.

Why do we use your data?

Collected data is used only for specific purposes related to the operation of the website or the relationship with the user, including to:

• respond to a contact or information request;
• prepare or manage a requested service;
• ensure the technical operation of the website;
• secure access and communications;
• prevent misuse and fraudulent attempts;
• comply with the website publisher's legal obligations.

Legal bases

Depending on the nature of the processing, personal data may be processed on one of the legal bases provided for by the GDPR:

• performance of a request or contract;
• compliance with a legal obligation;
• the legitimate interests of the website publisher, particularly to ensure the security and proper operation of the website;
• the user's consent where required.

Cookies and how Génécia works

Génécia uses a session cookie that is strictly necessary for the operation and security of the website.

This cookie helps ensure continuity of browsing, secure session management and the protection of certain features.

It is not used to create an advertising profile of the user and is not used for marketing tracking purposes.

Cookies that are strictly necessary for the operation of a service are not subject to prior consent where they meet the conditions set out in applicable regulations. The “I understand” button in the Génécia banner confirms that you have been informed and does not constitute consent to advertising tracking.

Retention and recipients

Retention period

Personal data is retained for no longer than is necessary for the purposes for which it was collected, extended where necessary by the periods required under legal or regulatory obligations.

The retention period may therefore vary depending on the nature of the information and the relationship with the user.

Recipients

Data is primarily intended for the website controller and individuals authorised to process it as part of their duties.

It may also be accessible to technical service providers strictly necessary for the operation of the service, within the scope of their duties. AGECIA and the Génécia platform may therefore be involved in hosting, maintenance, security or technical support.

Personal data collected as part of the operation of the website is not sold to third parties.

Hosting and security

Hosting and location

The main data required for the operation of the website is hosted on the infrastructure specified in the legal notice.

Configured hosting provider: OVHcloud, 2 rue Kellermann, 59100 Roubaix, France.

Where the use of a service provider involves the transfer of data outside the European Economic Area, the safeguards required by applicable regulations must be implemented.

Security

The website controller and its technical service providers implement appropriate technical and organisational measures to protect data against unauthorised access, loss, alteration or disclosure.

As no computer system can guarantee absolute security, these measures are regularly adapted to risks and technological developments.

Your rights

Under the conditions set out in the GDPR, users may have the following rights:

• right of access;
• right to rectification;
• right to erasure under the conditions provided for by applicable regulations;
• right to restriction of processing;
• right to object;
• right to data portability, where applicable;
• right to withdraw consent where processing is based on consent.

The exercise of these rights depends on the nature of the processing and its legal basis. Some rights may therefore not apply in every situation.

Exercising your rights

To exercise your rights or obtain information about the processing of your personal data, you may contact:

info@genecia.fr

Proof of identity may be requested only where necessary to verify the identity of the requester.

Complaint to the CNIL

If, after contacting the data controller, the user considers that their rights have not been respected, they may lodge a complaint with the French Data Protection Authority (CNIL).

Policy updates

This Privacy Policy may be amended to reflect changes to the website, the services offered or applicable regulations.

The version published on this page is the version applicable on the date it is viewed.